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Q:  What forms of payment do you accept in the CineBags.com USA Online Store?

A:  Visa, Mastercard, American Express

 

Q:  Do you charge sales tax in the CineBags.com USA Online Store?

A:  Sales tax is only applied to orders shipping to California.

 

Q:  Are taxes included in international orders?

A:  Local taxes and duties are not included in international orders.

 

Q: When is a good time contact the CineBags headquarters in the USA?

A:  We are located in Los Angeles California operating at PST. Please email any inquires to sales@cinebags.com

 

Q: Where can I find a retail shop to purchase CineBags products?

A: To find an authorized CineBags retailer in your area you can search using our Store Locator on our site.

 

Q: Can you send me a catalog?

A: You can view all the current CineBags products on CineBags.com.  You can also download a full catalog as a pdf.

 

Q: How can I get some CineBags stickers?

A:  Stickers can purchased in our online store.

 

Q: Who do I contact to become a retailer?

A: Please email sales@cinebags.com to for retailer information.

 

Q: How do I wash my CineBags ?

A: We recommend washing your CINEBAGS  by hand in cold water with a mild detergent and soft bristled brush. If hand washing is not going to do the trick, the second option is to use a "front loader" washing machine. This is better because it has no center post for straps to catch on. There is still a chance the straps could catch so place your bag inside a pillowcase or mesh bag before washing. Wash your bag in cold water with a mild detergent on gentle cycle, Do not bleach your bag. Hang to dry in a warm but shady place, the sun could change the color of your bag. Switching the bag from inside out to right side out throughout the drying process is the best way prevent mildew. Damage caused by washing bags will not be covered by warranty. If you have any questions or concerns feel free to contact the warranty department at mbrown@cinebags.com